OBDSTAR Failed to Update Software After Renew Subscription Solution

Recently some users reported that they failed to run OBDSTAR software update even after renewing subscription.

For example:
1.
Just renew my subscription on Nov. 8th, 2024, but still failed to update obdstar x300 dp plus software, it said the valid time of software has expired.

Obdstar Update Has Expired 1

Obdstar Update Has Expired 2
2:
Just renew license for X300 DP plus, try update the software but failed. It had servier maintaining error.

OBDSTAR Server Maintance 1

3. Failed to update OBDSTAR software after renewing subscription, it says App is not installed.

OBDSTAR App Is Not Installed

Here comes the solution:

Solution 1:

Exit User Center interface.
Login with user name and password again.
Then run software update.

How To Register Obdstar X300 Dp Plus 6

How To Register Obdstar X300 Dp Plus 7

Solution 2:
If solution 1 does not help, try solution 2.

Go to Home->Settings->Apps-> DiagProgram-> Uninstall Updates. OBDSTAR Clear DP 1 OBDSTAR Clear DP 2 OBDSTAR Clear DP 3 OBDSTAR Clear DP 4 OBDSTAR Clear DP 5 OBDSTAR Clear DP 6 OBDSTAR Clear DP 7

Then log in with user name and password.
Run software update again.

 

You can also do a factory reset and log in again.

Go to Home-Settings->Backup & Reset->Factory data reset
Reset Tablet.
Erase everything.

Obdstar Factory Reset 1 Obdstar Factory Reset 2 Obdstar Factory Reset 3 Obdstar Factory Reset 4

The solution can be applied to all OBDSTAR tools, Odomaster, P50, DC706, iScan, G3 etc.

 

 

Related reading:

OBDSTAR DC706 ‘DiagProgram Application has Stopped’ Solution

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