1. Error 899: Incorrect user name or password when login device after registration
Registration is not completed or successful, register the device again.
2. Error 893: The username has been registered, please use other user name
Change other user name and register again, it should be fine.
3. Error 812: Unregistered.
Wrong dealer code input. Input this dealer code: 0086A002
4. Error Abnormal network connection.
Server or network issue.
If the OBDSTAR server is under maintenance, register later.
If the server is normal, change to another stable network connection.
5. Register device ok, but failed to download software
Wait a few minutes and try again. If still failed, change network and download software.
6. Error 876: Product not registered for sale
Provide the device serial number to obdii365.com customer service. We will have it manually activated by OBDSTAR engineer, then try to register again with correct dealer code.
7. Error 843: None product
1.Device is not yet registered. Register device and log in.
2. Wrong user name input, input correct user name.
8. Error Abnormal configuration quantity
Run one-key update. If failed, clear DP information and update again.