Autel IM508 IM608 KM100 Network Error Code 10008 Solution

For IM508/IM608
Here comes the working solution to Autel MaxiIM IM508 or IM608 network problems, including
1) Network busy, try again later
IM608 Network Connection Failed Solution 1

2) Failed to obtain the server addresses, Error code 10008

Autel Im608 Error Code 10008 2
Cause:
1).
Either the server to update is too busy or you don’t have a clean connection to the internet. Just keep hitting the OK and RETRY buttons check if it will work.
2).
If not working, it might be DNS failure, check your DNS settings.
The DNS domain IP address is not allowing it to access autel server.
Solution:

To fix DNS failure problem. You can do as follows:

1. Go to Autel Maxiim IM608 system settings:

Long press the connected network and Click “Modify network”

Autel IM608 Network Error Code 10008 Solution 1
2..Check the advanced option, select “Static”
Autel IM608 Network Error Code 10008 Solution 2

3.Change DNS 1 IP address to 8:8:8:8 which is google server by default

Autel IM608 Network Error Code 10008 Solution 3

4. Click “Save” to save the setting

Autel IM608 Network Error Code 10008 Solution 4

Autel IM608 Network Error Code 10008 Solution 5

After that, Autel IM608 will connect to the Autel update server normally and you can download the update normally now.

IM608 Network Connection Failed Solution 8 678x381

 

If got network error when setting password, do network setting as following:

https://www.obdii365.com/service/autel-im608-ii-net-error-solution.html

 

 

For Autel KM100:

The Autel MaxiIM KM100 has given a network error code while detecting VIN, it says: “Network unavailable. Restart your device or switch your network and retry. Error code:10008”.

Autel KM100 Network Unavailable Error Code 10008 1

Solution

  1. Change to a new Network.

 

  1. Restart Autel KM100E device.

 

  1. If all above do not work, adjust Network settings as below:

Settings >> System settings >> More >> Network & Internet >> Select WiFi >> modification button on upper-right corner >> Advanced options

  • Change IP settings “DHCP” to “Static”;
  • Set address

IP address: 192.168.1.249
Gateway: 192.168.1.1
Network prefix length: 24
DNS 1: 8.8.8.8
DNS2: 8.8.4.4

  • Long press power button to reboot KM100 after modification.

Autel KM100 Network Unavailable Error Code 10008 2

Autel KM100 Network Unavailable Error Code 10008 3

Autel KM100 Network Unavailable Error Code 10008 4

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