Problem:
When sign up a hotmail for Autel MP808 diagnostic scanner, it fails to set up this email and prompts error “Problem with account setup”.
Autel technician solution:
Use Gmail and complete settings below.
Part 1.Generate App Password
1.Open website https://myaccount.google.com/apppasswords , and sign in with google account
2.Complete the 2-Step Verification
3.Create a specific name for App passwords, for example Autel Email
4.The App password is generated, please copy it or write it down
Part 2.Enable Gmail IMAP
1.Open website https://mail.google.com, sign in with Google account
2.Click the Settings icon in the upper right corner, select Forwarding and POP/IMAP
3.Enable IMAP and click Save Changes
Part 3.Configure on Autel Tablet
1.Open Email app on tablet
2.Enter Gmail address and click Manual Setup
3.Select IMAP
4.Enter the App passwords generated in I, then click Next
5.Incoming server settings, click Next
6.Outgoing server settings, click Next
7.Configure Account options, and click Next
8.The Gmail is available now.
Done! That’s how to set up Email on Autel Tablet.
If you fail to log in gmail and cannot send diagnostic report, you can use Cloud report function. Just use Cloud reporting and your don’t need an email on it.
Use cloud by selecting ‘get report’ save and view report- share it to recipient email and it works.
Or use the chrome browser, login to Gmail, create an email and attach the pdf file to it.
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