Question:
I can use PCMTuner, I already made the registration when installing the PCM Tuner. I can open the software. but I can’t access vz-performance. The device has been activated. I can now access the https://www.tuner-box.com/ website and the PCM software. But the website https://support.vz-performance.com/ I can’t. Any idea?
Solution:
If you don’t have your device activated. Provide your pcm tuner serial number to your dealer to activate the device.
Also provide the email address and serial number to activate the VZ-performance account separately.
If you are a new user, leave a note to us that you need to activate both pcmtuner software and VZ account.
VZ-performance account password is no longer your email address.
Try to use your email as username and serial number as password.
User Name= registered Email, Password= Software Serial Number.
The factory will synchronize the serial number in the next update.
It will fix this bug. So users don’t need to activate vz-performance separately.
Please do activation until the next software update is released.
UPDATE: 2022-04-23
PCMTuner software V1.2.4 fix this bug.
1) user can view serial number and expiry date, despite user account is inactive/expired/missing usb dongles
2) User can view latest news