Solved! Autel XP200/XP400/XP400Pro Cannot Read Any Key Chips

Sometimes, Autel IM608 with XP400/XP400 Pro programmer failed to read any types of key chips like ID46, 47, 48, 49, AES and 5C, etc, and shows “Chip communication failed. Please check whether the chip is placed correctly or in good contact” error (see the figure as below).  Check the solution from Obdii365.com engineer.

Autel Im608 Chip Communication Failed Solution 1

Solution:

1.Check if the USB interface and cable are normal, go to “Programmer” menu on Autel IM608 tablet and provide the programmer version information & device series number.

Step 1: Make sure that you have not connected the programmer to the vehicle OBD connector.

Autel Im608 Chip Communication Failed Solution 2

Step 2: Check if you use the right USB cable to connect the device to the XP400 programmer.

Autel Im608 Chip Communication Failed Solution 3

Step 3: Go to “Programmer” menu to check the programmer function.

Autel Im608 Chip Communication Failed Solution 4

Autel Im608 Chip Communication Failed Solution 5

Autel Im608 Chip Communication Failed Solution 6

 

2.Please download the following PC version programmer V2.61 software directly or go to Autel official website to download and check if it can read successfully.

http://download1.auteltech.net/Download/PCSuite/PCProgrammer/V2.61/Setup.exe

The specific procedure you can refer to the followings.

http://blog.obdii365.com/2019/08/12/autel-xp400-adapter-user-manual/

Where to download autel xp400 software

http://blog.obdii365.com/2020/07/23/where-to-download-autel-xp400-software/

Notes: The programmer software applies to XP200, XP400 and XP400Pro.

The software will auto adjust for the programmer.

Autel Xp400 Software 1

Autel Xp400 Software 2

Autel Xp400 Software 3

Please kindly notice:

If programmer connection can’t detect any keys both with PC end and tablet.

Please describe how the programmer stops working after what operation? And it needs to return to the factory to repair if all of methods above tried and are still not working.

www.obdii365.com

sales